Zorba Consulting - Change Management Consultant

Qualifications & Experience

- Bachelors degree in Business, Engineering, Computer Science, or HR (Advanced degree preferred).

- 6+ years of relevant experience in Change Management, ideally in a consulting role.

- SAP S/4HANA or Oracle ERP project experience, especially in Supply Chain, Procurement, Logistics, or Manufacturing.

- Change Management Certification (e.g., Prosci) is a strong plus.

- Experience in sectors like Automotive, Engineering, Pharma, CPG, Retail, Oil & Gas, Hi-Tech, or Semiconductors preferred.

- Strong understanding of SDLC and business processes.

Role Overview

The Change Management Consultant will ensure the successful adoption of new processes, technologies, and systems by driving the people-side of change in ERP implementations.

The role demands high collaboration with stakeholders, excellent communication, and the ability to coach, guide, and align teams toward shared transformation goals.

Key Responsibilities

- Lead and apply structured change management methodologies and tools (e.g., ADKAR/Prosci).

- Design and implement change management strategies that drive adoption and minimize resistance.

- Develop change plans: Communication, Sponsor Roadmap, Coaching, Training, Resistance Management.

- Conduct change impact and readiness assessments.

- Support communication efforts: strategy, messaging, delivery.

- Support and coordinate training design and execution.

- Coach leaders and managers to drive transformation.

- Align change initiatives with project goals and timelines.

- Track and manage issues, risks, and resistance.

- Define success metrics and monitor change adoption.

- Manage stakeholders and support organizational design transitions.

- Collaborate with cross-functional project teams and SMEs.

Technical & Domain Expertise

- Experience in SAP or Oracle ERP projects (SDLC knowledge).

- Understanding of Procurement, Supply Chain, Analytics, or Logistics processes.

- Strong domain exposure to industries like Automotive, Engineering, Pharma, Retail, or Oil & Gas.

- Familiarity with project lifecycle phases and tools.

- Strong analytical, problem-solving, and documentation skills.

Soft Skills

- Strong verbal and written communication skills.

- Active listener with excellent interpersonal skills.

- Ability to influence and work across organizational levels.

- Team player with resilience and adaptability.

- Organized, strategic, and detail-oriented.

- Demonstrates Mahindra RISE values:

- Accepting No Limits.

- Driving Positive Change.

- Alternative Thinking.