Zinnov - Human Resources Business Partner

Responsibilities:

Strategic HR Leadership

- Lead the integration of HR strategies with business operations to optimize talent management, enhance operational efficiency, and proactively scale for growth.

- Serve as a trusted advisor to senior leaders, aligning talent strategy with business objectives.

People Experience and Culture

- Continuously monitor employee sentiment using innovative methods (pulse surveys, HealthCheck, exit interviews), proactively addressing areas of improvement.

- Design and implement powerful employee engagement initiatives that reinforce a collaborative and high-performance culture.

- Provide strategic counsel to leadership on engagement best practices, recognition frameworks, and culture reinforcement activities.

Talent Optimization & Analytics

- Leverage advanced HR analytics to inform workforce planning and talent management decisions, driving strategic outcomes such as reduced attrition, improved employee productivity, and increased employee satisfaction.

- Develop and communicate insightful HR metrics dashboards that inform executive decisions and enhance operational performance.

Performance Excellence & Learning Development

- Partner closely with leadership to implement high-impact performance management systems, fostering a culture of continuous feedback and professional growth.

- Champion comprehensive talent assessments and targeted learning interventions to address skill gaps and elevate performance across the center.

Compensation & Benefits Strategy

- Support strategic compensation reviews, utilizing external benchmarks and internal analytics to ensure competitive pay structures that attract and retain top talent.

- Lead initiatives that link rewards clearly to performance and organizational impact.

Employee Relations & Compliance

- Expertly handle complex employee relations issues with discretion and effectiveness, safeguarding the culture and integrity of the organization.

- Maintain a deep understanding of HR compliance requirements, proactively ensuring organizational adherence and risk management.

Candidate Profile

- Strategic Influence: Demonstrated success influencing senior stakeholders and driving strategic HR initiatives in large, complex organizations.

- Operational Excellence: Proven track record managing HR in dynamic, high-volume service delivery centers, balancing strategic initiatives with operational demands.

- Analytical Excellence: Exceptional ability to translate complex HR data into actionable insights for decision-making.

- Culture Catalyst: Passionate advocate for employee engagement and culture, experienced in implementing creative programs that reinforce organizational values and high performance.

- Change Leadership: Experienced change management professional adept at guiding organizations through transformation, growth, and evolving business environments