Head of Operations Official title: Chief Operating Officer (COO)

15L 20L - 1.0% 4.0% / Revenue Share

About us

Were a funded, early-stage company (25 people) operating from a coworking space in Udyog Vihar. We move fast, care deeply about processes, and want an owner-operator to run day-to-day operations and act as the company head in the CEOs absence.

Why join

This is a high-impact, hands-on leadership role: youll own operations end-to-end, build teams, define SOPs, and earn meaningful equity while helping scale the business.

Along with salary, revenue share is also on the table.

Role summary

We are hiring a Head of Operations (officially COO) with a strong banking background who can join immediately and run the company end-to-end. Youll manage all departments proactively hiring & people ops, finance & payroll, product ops, compliance, vendor management, and office operations. You will be the on-ground leader who creates discipline, builds operational rigor, and represents the company when the CEO is unavailable.

What youll do (key responsibilities)

- Own day-to-day operations across departments and ensure smooth execution.

- Act as the company lead in CEOs absence make decisions, run leadership meetings, and be accountable.

- Build and enforce SOPs, playbooks, and incident management processes.

- Recruit, mentor, and manage heads of functions; set OKRs and weekly/monthly operating rhythm.

- Implement KPIs, dashboards, and cost controls; manage budgets and vendor contracts.

- Lead compliance and banking relationships; validate bank / payment operations and controls.

- Drive rapid hiring and onboarding (we expect you to help scale the team).

- Solve high-impact operational issues and de-risk the business for growth/funding.

Must-have qualifications

- 4+ years of experience in banking operations, payments, or operations, with at least 2 years in a lead/managerial role.

- Proven track record running or owning operations for multi-function teams (hiring, SOPs, KPI design).

- Highly disciplined, process-oriented, and proactive strong bias for action.

- Comfortable being full-time, in-office (Udyog Vihar). Not a remote role.

- Able to join immediately or with the shortest possible notice period.

- Strong stakeholder and vendor management skills; experience with bank references / compliance checks.

Nice-to-have

- Experience with startups / early-stage companies.

- Prior P&L ownership or experience working closely with finance teams.

- Hands-on experience with ESOP programs or equity administration.

- Prior relocation to Gurgaon or existing local network in NCR.

Perks & extras

- Meaningful ESOP grant and real ownership along with revenue share option.

- Flexible performance bonuses & sign-on incentives for immediate joiners.

- Relocation assistance for candidates willing to move to Gurugram.

- Small, high-impact team broad scope and fast decision making.