Zebra Technologies - Account Manager - Sales

Knowledge/Expertise:

- Technical Skills : Uses moderate domain/solutions knowledge

- Knowledge of Zebra : Utilizes solid understanding of all Products/Services in business

- Sales Skills : Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills

- Managerial Skills : Understands policies and practices related to role and shares ideas for improvement

- Business Acumen : Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition

- Market/customer Knowledge : Uses full knowledge of customer's business and market economics/trends to position effectively versus competition

Solution Complexity/Strategic Thinking:

- Nature of Problems Solved : Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level

- Role in Addressing Problems : Understands and resolves problems with support from technical resources

- Complexity of Solutions : Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources

Freedom to Act:

- Level of Guidance : Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs

- Takes Direction From - Group Manager and Directors

Customer Interface:

- Role : Acts independently or as a team lead for ad-hoc teams

- Level of Customer Contact : Buyers/decision makers for small and mid-sized deals and end users

- Main Level of Interaction : Responsible for influencing the customer to purchase moderate size projects

- Required Knowledge of Customer : Operational strategies for success and competitors

Accountability:

- Business and Financial Impact : Responsible for individual revenue attainment with established prices and personal expenses

- Relative Size and Scope : Moderate to average individual quota size for business and like roles

- Types of Projects : Many transactions with some moderately complex deals

- Strategic Impact for Zebra : Medium/mid-term