Senior Relationship Manager ELC
ROLE SUMMARY:
The role holder is responsible leading a team of Relationship managers for acquiring and providing support to the clients in the high octane middle market segment (i.e. Rs. 250-1500 crore turnover), offering them entire suite of banks product.
KEY RESPONSIBILITIES/ ACCOUNTABILITIES:
Core Responsibilities:
Team Management:
- Manage and lead a group of Relationship Managers to achieve their respective goals and objectives which are in line with the banks overall strategy and objective
Promoter/ Top Management Relationship:
- Engage and maintain relationship with top management and promoters of the client on regular basis
- Understand the promoters / top managements financial needs and challenges and provide suitable solutions for it
Revenue Generation:
- Achieve Banks objective in terms of earnings, assets, liabilities, credit quality etc. as per agreed budgets / targets from client relationship across all product groups
Relationship Management:
- Seek and acquire new client relationships by understanding the customers financial needs and provide suitable solutions in terms of providing bank products and services
- Manage the client relationships by handling activities ranging from identifying clients financial needs, advising, structuring the deal, preparing the terms and conditions and closing the deal
- Assess banking needs and risks for clients and manage client relationships accordingly to optimize risk-reward for the Bank
- Communication/PR of Banks products
- Undertakes brand communication initiatives for designated products
- Communicates product positioning messaging that differentiates YES Banks products in the market
- Market Research
- Illustrates understanding of consumers, competition and current market conditions through primary and secondary research
Credit Appraisal:
- Appraisal of the proposals involving detailed analysis of Income Statement, Balance Sheet, Financial Ratios, Cash Flows, Management Risk, Industry Risk, Economic conditions
Documentation and Compliance:
- To maintain high quality standards of documentation, client communication, process compliance, ongoing basis with product partners / OSD / Risk Management and other Relationship Management group
People Management Responsibilities:
- Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
- Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
Risk and Internal Control Responsibilities:
- Implements the risk policies and processes (operational, regulatory, financial, informational, reputational and audit risks), ensuring that that these meet regulatory and internal requirements.
- Implements the internal control systems in the department and participates in the departmental audits.
- Implements practices to bridge gaps identified during departmental audits.
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