Full job description

Assistant Manager - Quality:

Roles and Responsibilities:

- Responsible for inspection and clearance of raw materials, packing materials, semi-finished and finished goods on SAP platform daily.

- Report deviations to the QA Manager and build Quality Improvement Plans (QIPs) for continual process and system enhancement.

- Guarantee the Customer satisfaction and ensure the Food safety performances by Contributing actively to the site Quality strategy, policy, and standards with consultation of site Quality head.

- Managing and developing the Quality & Food safety Management system at site Network.

- Lead external & internal Quality audits.

- Leading the follow-up of major quality deviation raised during external & internal audits at site.

- In order to ensure Quality & Food safety will be one of key differentiation factor of Roquette

- One Roquette" in term of perceived quality & Food safety image from our customers.

- Foster quality & food safety culture at site via campaign, GEMA walk, training etc.

- Lead & coordinate for HACCP study & review with team as per defined frequency. Ensure compliances of PRP, OPRP & CCP.

- Manage and develop Quality & food safety documentation as per required standard.

- Lead change control management.

- Define and lead the internal audits & Management review meeting as per yearly calendar.

- Identify and detect improvement opportunities, based on external or internal audits assessment.

- Provide technical assistance and services to customers (Customer documentation).

- Manage and develop the skills, competences, of shop floor team members to meet customer expectation and develop quality culture.

- Ensure pest control activity at site & provide technical support to PCO.

- Identify / share best practices and improve the standardization level.

- Lead the Quality & Food safety communication within sites.

- Lead and maintain the relevant product license and system certificate to meet customer requirement and compliance of concerned Quality regulatory.

- Lead the QA team to work together with the help of other functions to handle customer complaints & other customer responses in proactive way.

- Monitor food safety incidences to ensure zero defect.

- Support to SC & encourage good warehouse practices & Good dispatch practices.

- Develop Good Hygiene Practices (GHP) standards and ensure implementation in collaboration with the Production Manager.

- Coordinate with Divisional Production Manager to ensure compliance with Standard Operating Procedures (SOPs).

- Provide technical guidance to the production team in developing and maintaining systems.

- Maintain knowledge and oversight of raw materials, storage practices, and validation processes to ensure product consistency.

- Ensure QA audit readiness and compliance with standards from agencies like BRC, USFDA, FSSAI, and CAPEXIL.

- Act as a facilitator for "Quality Enabling" by supporting operational quality development and training on PRPs, OPRPs, and CCPs.

- Apply strong analytical skills for the evaluation of raw materials (RM), packaging materials (PM), and finished goods (FG).

- Ensure compliance with GMP, GHP, and HACCP requirements under the Quality Management System.

- Investigate non-conforming materials, components, or products, identify root causes, and ensure corrective actions.

- Verify finished products and packaging quality before proceeding to the next stage of production.

- Follow and implement work procedures and quality processing guidelines.

- Regularize and improve the quality of Management Information System (MIS) across shift operations.

Skills and Knowledge Required:

- Strong knowledge of GMP, GHP, ISO, HACCP, and GLP.

- Expertise in Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and defect reduction strategies.

- Understanding of product quality standards and operational consistency.

- Proficiency in MS Office and SAP.