Wipro - Delivery Operations Manager

- The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis.

- The role demands sales business intelligence, reporting and analytics skill.

- Through sales reporting and analytics, the team provides visibility into the BU's sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.

Role description :

- Driving BU initiatives across the entire spectrum of internal operations.

- Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers.

- Executing the above guidelines/strategies to better adherence to business processes.

- Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.

- Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.

- Execute cost benefit interpretation of internal programs.

- Mentoring, managing and leading the sales operations team.

Competencies:

- Ability to work collaboratively across business functions and leadership role.

- Ability to negotiate within a matrixed organizational structure.

- Strong Program Management experience.

- Ability to manage and lead to connect with senior management team.

Education and Experience:

- Previous program management and business operations exposure.

- Should have strong execution & analytical skills.

Education qualifications - Engineer / MBA