We are seeking a dynamic and results-driven Product Manager to lead the development and delivery of our next-generation SaaS solutions, with a particular focus on workflow-driven products and Generative AI applications. This role is ideal for someone with a strong analytical foundation, excellent cross-functional collaboration skills, and a passion for delivering exceptional customer experiences.

You will own the product lifecycle from planning to execution, working closely with cross-functional teams to ensure that products are delivered on time, meet high quality standards, and exceed client expectations.

Key Responsibilities:

- Drive end-to-end product lifecycle management - from ideation, feature prioritization, to launch and post-launch analysis - for a suite of B2B SaaS products.

- Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.

- Lead workflow definition and optimization, ensuring seamless and scalable customer journeys across the product suite.

- Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.

- Oversee client onboarding, launch, and post-launch experience, prioritizing tasks based on criticality and impact.

- Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.

- Work with cross-functional teams to build and scale Gen AI-powered applications, enhancing automation, personalization, and user engagement.

- Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.

- Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.

Qualifications:

- 1-4 years of post-MBA experience in Product Management or a related field, preferably in SaaS or enterprise technology.

- MBA from a Tier-1 institute (e.g., IIMs, MDI, IIFT, or equivalent) strongly preferred.

Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC).

- Exposure to building or integrating Generative AI capabilities within software products is a strong advantage.

- Strong analytical skills with hands-on experience in tools for data analysis and visualization (e.g., Excel, SQL, Tableau, Mixpanel, etc.).

- Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement.

- Exceptional project management, prioritization, and multitasking abilities in fast-paced environments.

- High attention to detail and a strong bias for action and quality.

Nice to Have:

- Experience with Agile methodologies and tools like Jira or Asana.

- Background in user research or UX/UI collaboration.

- Knowledge of AI/ML concepts and real-world implementation in products.