We seek a dynamic and strategic Head of Human Resources to lead our HR operations in India. This critical role will be responsible for building and managing a high-performing HR function that supports our rapid growth and ensures the delivery of exceptional engineering services to our global enterprise clients. You will be a key driver of our talent acquisition strategy, focusing on recruiting top-tier technical professionals across India. Beyond recruitment, you will champion our company culture, implement best-practice HR programs, and leverage data analytics to drive continuous improvement.

Responsibilities:

Talent Acquisition Leadership:

- Develop and execute a comprehensive talent acquisition strategy to attract, recruit and retain top technical talent across India, from freshers to seasoned professionals, managers, team leaders, etc.

- Lead a team of recruiters, providing guidance, coaching and performance management against defined target metrics, and optimizing performance with analytics benchmarked against industry best practices

- Build and maintain strong relationships with technical communities, universities and industry associations

- Utilize innovative sourcing strategies, including social media, networking and employee referrals, as well as balanced use of outside third-party recruiting firms to build a robust talent pipeline and otherwise achieve the business hiring objectives on time, on budget

- Implement and manage an effective onboarding process to bring engineers to full production as quickly as possible

HR Operations Management:

- Oversee all aspects of HR operations, including employee relations, performance management, compensation and benefits, and compliance

- Develop and implement HR policies and procedures that align with Indian labor laws and best practices

- Ensure accurate and timely HR data management and reporting

Culture and Employee Engagement:

- Champion our company culture and values, fostering a positive and inclusive work environment

- Develop and implement employee engagement initiatives that promote employee satisfaction and retention

- Serve as a trusted advisor to employees and managers, providing guidance and support on HR-related matters

- Actively manage Company' Glassdoor profile with accurate company info, responding to employee reviews, showcasing culture and values, and using the platform to attract candidates by presenting a positive image of their workplace, essentially controlling Company' brand perception on the site

- Promote training and development across the company

Performance Management and Analytics:

- We seek a dynamic and strategic Head of Human Resources to lead our HR operations in India. This critical role will be responsible for building and managing a high-performing HR function that supports our rapid growth and ensures the delivery of exceptional engineering services to our global enterprise clients.

- You will be a key driver of our talent acquisition strategy, focusing on recruiting top-tier technical professionals across India. Beyond recruitment, you will champion our company culture, implement best-practice HR programs, and leverage data analytics to drive continuous improvement.

- Use HCM platform to develop and implement a robust performance management system that drives employee engagement and productivity

- Utilize HR analytics and dashboards to track KPIs and identify areas for improvement

- Generate and present HR reports and insights to senior leadership, focusing on data-driven decision-making

US HR Collaboration:

- Collaborate with US HR team to ensure alignment on global HR initiatives and best practices

- Develop a strong understanding of the differences between HR practices in India and the US

- Facilitate effective communication and collaboration between Indian and US teams

Engineering Services Expertise:

- Leverage your experience in engineering services best practices to drive performance at Company. Implement KPIs and use analytics to optimize performance

- Ensure HR programs and initiatives support the specific needs of our engineering services workforce

Qualifications:

- Master's degree in Human Resources Management or a related field

- Minimum of 10+ years of progressive HR experience

- Minimum of 10+ years of progressive technical recruiting experience in the engineering services or technology industry, at large-cap firms

- Deep expertise in recruiting technical personnel across India, with a strong network of contacts. Good working understanding of technology industry

- Proven track record of curating company culture in favor of maximizing employee satisfaction and minimizing voluntary churn. Experience leveraging best practices to drive favorable employee sentiment and Glassdoor results

- Proven ability to build trust across a team of high performing engineers. Perceptive to organizational culture and trends

- Skilled at balancing sometimes conflicting corporate goals vs. workforce desires. Staunch supporter of the Company with internal constituents

- A strong understanding of engineering services KPIs and metrics as relates to the workforce, HR, recruiting, utilization, etc.

- Excellent analytical and problem-solving skills. Expects to leverage data and analytics to drive decision-making and optimize performance

- Proven track record of "running" HR via an HCM platform

- Working knowledge of using HCM platform in combination with Netsuite, Jira, other enterprise apps in the context of reporting and dashboards, etc.

- Provides examples of high-performing HR teams built and managed by candidate, or improving performance from existing teams

- Strong understanding of Indian labor laws and HR best practices. Solid experience working with US HR teams to drive a unified global HR program

- Excellent communication, presentation and interpersonal skills

- Strong leadership and influencing skills

- Ability to work independently and collaboratively in a fast-paced, global environment

Desired Attributes:

- A passion for building and developing high-performing teams

- A strong advocate for company culture and employee engagement

- A rigorous, analytics, proactive and results-oriented mindset

- A commitment to continuous improvement and innovation

- A strong attention to detail and accuracy

- A fun loving sentiment, i.e. fun to work with

- A collaborative and team-oriented approach

- A strong ethical compass and a commitment to confidentiality