Vianam Healthtech - Credit Controller

Position Overview:

Key Responsibilities:

- Drive collection activities and achieve targets while maintaining excellent customer service.

- Aggressively follow up with customer on-call/emails for overdue amounts to minimize debts and maintain loss experience to a minimum.

- Maintain a database of all the transactions with respect to payment collection account receivables.

- Assist in improving collection strategies to drive continuous improvement in the collections process.
- Research and resolve payment discrepancies.

- Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery.

- Verify clients and customers who appear to be potential defaulters.

- Visiting the Customers place for either payment or product pick up.

Skills we seek:

- Knowledge of Vendor Reconciliation.

- Advanced Excel skills (VLOOKUP, HLOOKUP, SUM, IF functions)