- We enable financial institutions to become digital leaders.
- As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day.
- Each code, each voice, each contribution, each challenge, each success is celebrated here.
- We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.
About The Job:
- We are seeking an experienced Product Director to lead our VeriTouch Financial CRM solution, built on Microsoft Dynamics 365 and the Power Platform.
- The ideal candidate will have extensive experience delivering CRM solutions within the Financial Services industry, coupled with a deep understanding of Customer Engagement, Customer Onboarding, Sales, and Customer Service concepts, and their applications in Financial Services.
- This role involves envisioning, prioritizing, and developing the features and functions of the VeriTouch product to meet the needs of both customers and internal stakeholders.
What You Will Be Doing:
- Product Leadership: Lead the product team and establish the product vision.
- Prioritize tasks to ensure alignment with customer and stakeholder needs.
- Direct reports include Business Analyst, Quality Assurance, Product Engineering, and UI/UX teams.
- Strategic Roadmap: Develop and maintain a product roadmap that aligns with company goals and objectives.
- Feature Definition: Define and prioritize product features based on business requirements, customer feedback, and project delivery team inputs.
- Guiding Vision: Create a clear product vision and goals to guide product team and stakeholders.
- Backlog Prioritization: Manage and prioritize the product backlog, ensuring that tasks deliver maximum - business and customer value.
- Agile Collaboration: Actively participate in Agile/Scrum ceremonies, including sprint planning, reviews, and retrospectives, to provide feedback, accept deliverables, and adjust the product backlog as needed.
- Stakeholder Communication: Serve as a bridge between product teams and stakeholders, ensuring clear understanding of product vision and requirements across all parties.
- Documentation and Assets: Oversee the creation and maintenance of product assets, including functional requirements, test cases, implementation guides, user guides, trainings and others.
- Market Research: Conduct market research and competitive analysis to identify new product opportunities and improvements for existing products.
- Performance Monitoring: Monitor and analyze product performance metrics to identify areas for enhancement.
- Sales Support: Provide guidance and support to sales and pre-sales teams, including defining sales plans and articulating the product's value proposition to customers.
- Project Support: Collaborate with professional services teams to support projects implementing the product.
- Customer Success Collaboration: Assist the customer success team with roadmap presentations, obtaining product feedback, and providing pre-sales support for product features.
- Industry Engagement: Attend sales meetings, pre-sales discussions, and marketing events as required.
- Technology Application: Assess emerging technologies and their applicability to business needs.
- Business Cases: Prepare business cases in collaboration with stakeholders and oversee their implementation with the development team.
What We Are Looking For:
- Experience: 15+ years of experience in software product development and solution delivery within the Banking and Financial Services industry, leveraging Microsoft Dynamics 365 and the Power Platform.
- CRM Expertise: Proven track record of delivering CRM solutions with a strong understanding of Customer Engagement, Customer Onboarding, Sales, Customer Service, and Marketing concepts in Financial Services.
- Collaboration Skills: Exceptional ability to collaborate with executive leadership, internal teams, and external partners/agencies to develop and execute cohesive strategies.
- Team Leadership: Demonstrated experience successfully managing product teams and delivering impactful solutions.
- Regulatory Knowledge: Deep understanding of regulatory frameworks and compliance requirements in the banking industry.
- Agile Methodology: Expertise in Agile/Scrum methodologies; certifications such as PMP and ITIL are advantageous but not mandatory.
- Communication: Excellent written and verbal communication skills, with the ability to work effectively in cross-functional teams.
What we are offering?.
- Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!.
- Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support.
We care you!.
- Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
- Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies.
- Your skills will shape the future of our industry.
- Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
- Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
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