Our Vision: Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathising with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients. Why join us: An extraordinary opportunity awaits you to join a team dedicated to tackling the challenge of hair loss. We're driven, ambitious, and determined to make a significant impact while enjoying the journey. Our core values revolve around open communication, transparency, a non-hierarchical structure, promoting the best ideas, empowering creators, and fostering open debates-all grounded in honesty, integrity, respect, diversity, and inclusion. As a member of the core team, you'll collaborate directly with the founders and senior leaders, given the freedom to innovate and drive zero to one projects, where you'll dive deep into finding groundbreaking solutions. We're hustlers, hard workers, committed to delivering unparalleled products and experiences for our customers. With a bold ambition to change the world, we're just embarking on this journey and seeking exceptional individuals-rockstars-to join us on this thrilling rocket-ship ride! Roles & Responsibilities: - Gain an in-depth understanding of Traya's products and services to effectively communicate value to customers. - Conduct in-depth analysis of customer behaviour, trends, and metrics to identify retention opportunities. - Utilise customer feedback to understand pain points and areas for improvement. - Develop and implement data-driven strategies to enhance customer retention rates and reduce churn. - Identify key segments of customers and tailor strategies to their specific needs. - Collaborate closely with product, and customer service teams to align retention strategies with overall business goals - Leverage marketing automation and CRM tools to enhance retention efforts. - Design and execute experiments, A/B tests, and campaigns to optimise retention metrics - Monitor and evaluate the effectiveness of implemented strategies, iterating as necessary to achieve retention targets - Prepare comprehensive reports and presentations outlining retention performance, insights, and recommendations for improvements. What we are looking for: - B.Tech or equivalent from a top tier engineering college (IIT / NIT / BITS equivalent) - Minimum 6 month - 2 years of hands on experience in a generalist / strategy profile in a startup environment or in a top tier management consulting firm - Strong analytical skills with expertise in data analysis tools and methodologies. - Self-starter with a proactive and innovative mindset, capable of thriving in a fast-paced, dynamic environment. - High on bias for action; someone who loves to get their hands dirty - Demonstrated ability to interpret data, derive actionable insights, and implement effective retention strategies. - We invite ex-founders to apply - Preferably worked on B2C retention

Mumbai

Traya Health - Associate Consultant - Founder's Office - IIT/NIT/BITS 

Job Description for Traya Health - Associate Consultant - Founder's Office - IIT/NIT/BITS  in Traya in  Mumbai for (2-4) years of experience. Apply Now!