Technotask Business Solutions - Senior Operations Manager

Key Responsibilities:

- Responsible for Operational performance, Program automation, long term strategy planning of middle mile operations.

- Achieving business/service goals for an assigned area/s (and/or multi-functional operation), actively seek to optimize processes through automation and innovation, reducing defects.

- Effectively managing resources and processes to achieve the required results through deep dive and thinking big for team and organization.

- Consistently ensuring compliance with standards and relevant regulatory requirements while optimizing efficiencies and effectiveness of operations.

- Liaison with Government authorities, external bodies, as and when required.

- Developing existing and new team processes and procedures, whenever necessary.

- A pragmatic leader who can identify opportunities and lead the team to translate them to a workable and scalable product and process solutions.

- Key member in the expansion plans.

- Accountable for correct invoicing of 3 PL partners and within the stipulated timelines and manage/ settle disputes.

- Initiate and own cost center management through process improvement and technology enhancement.

- Independent leader operate with autonomy, complete discretion, and this requires significant creativity and judgement.

- Work closely with commercial and Planning and engineering team, day to day basis on ongoing project for the customers.

- Look around corners and identifies vulnerabilities and mitigate the risk on safety at all sites