Tatvic Analytics - Manager - Inside Sales

Manager - Inside Sales

Key Responsibilities:

Sales Strategy & Execution:

- Develop and implement inside sales strategies to meet or exceed revenue targets.

- Design and optimize lead generation, qualification, and conversion processes.

- Track sales metrics and KPIs to evaluate performance and forecast sales pipeline.

- Manage CRM tools (e.g., Salesforce, HubSpot) to monitor and improve lead management.

Team Management:

- Hire, train, and mentor inside sales executives or business development reps (BDRs).

- Conduct regular performance reviews, coaching, and feedback sessions.

- Set individual targets aligned with organizational objectives and monitor achievement.

- Drive a culture of accountability, ownership, and continuous improvement.

Customer Engagement & Relationship Management:

- Nurture relationships with inbound and outbound leads through calls, emails, and demos.

- Collaborate with marketing and product teams to deliver personalized sales pitches.

- Understand customer pain points and recommend appropriate solutions.

- Ensure excellent customer experience and transition of qualified leads to the sales/account team when needed.

Process & Reporting:

- Maintain accurate records of lead activity, conversions, and communications.

- Analyze campaign performance and suggest improvements to maximize ROI.

- Report weekly/monthly on team performance, revenue progress, and strategic challenges.

Key Skills & Competencies:

Sales & Business Acumen:

- Proven track record in managing inside sales or lead-generation teams

- Strong understanding of B2B/B2C sales cycles, lead funnels, and buyer personas

- Ability to handle objections and close deals effectively

Communication & Interpersonal Skills:

- Excellent written and verbal communication skills

- Strong presentation and demo skills, preferably with screen-sharing tools (Zoom, Meet)

- High emotional intelligence and relationship-building capability

Technical Tools & Platforms:

- CRM: Salesforce, HubSpot, Zoho, FreshSales (any one)

- Outreach Tools: LinkedIn Sales Navigator, Mailchimp, Outreach.io

- Analytics: MS Excel, Google Sheets, or BI dashboards

- Knowledge of marketing automation tools is a plus

Qualifications:

- Bachelors/masters degree in Business Administration, Marketing, or related field (MBA is a plus)

- 5 to 8 years of relevant experience, with at least 2+ years in a leadership/managerial role

- Prior experience in SaaS, EdTech, FinTech, IT Services, or B2B industries is preferred

Key Attributes:

- Target-driven, analytical, and detail-oriented

- Adaptable to fast-paced environments and changing priorities

- Collaborative mindset and strong leadership presence

- Passionate about building scalable, data-driven sales processes