Symplr - Vendor & Contract Management Lead

Vendor & Contract Management Lead

Duties & Responsibilities

- Source, evaluate, and onboard IT vendors and service providers for hardware, software, cloud services, consulting, and support.

- Negotiate contracts, pricing models, licensing terms, and service-level agreements (SLAs) with IT vendors.

- Monitor vendor performance using KPIs such as uptime, response time, issue resolution, and delivery timelines.

- Collaborate with internal stakeholders (IT, Finance, Legal, Procurement) to manage vendor selection and performance reviews

- Ensure vendor compliance with internal IT policies, data security standards, and relevant regulatory requirements

- Facilitate regular vendor audits, assessments, and risk evaluations.

- Identify opportunities for cost savings, risk reduction, and process improvements in IT vendor management.

- Stay informed on new technologies and vendor offerings relevant to organizational needs.

Skills Required

- 9 - 13 years of experience in IT procurement, vendor management, or IT operations.

- Strong negotiation, communication, and relationship-building skills.

- Familiarity with IT governance and compliance standards.

- Analytical thinking and problem-solving abilities