Role : Subject Matter Expert (SME) - Provider Management ( Healthcare Insurance) - InsuranceTech
Location : Mumbai / Pune ( with International Project Travelling)
Job Summary:
Role Summary:
We are looking for a Provider Management SME with strong domain expertise and hands-on experience in configuring and implementing provider platforms for health insurers. This role supports requirement gathering, gap analysis, and configuration planning, working closely with product teams and senior SMEs.
Key Responsibilities :
- Assist in requirement discovery sessions with hospitals, clinics, and payer stakeholders.
- Define and document provider onboarding workflows, credentialing processes, and tariff configuration.
- Support platform configuration and user story creation aligned with business needs.
- Provide input for provider contract management features and compliance needs.
- Collaborate with technical teams to validate data structures and interface specifications.
Educational Qualification / Work Experience & Skills :
- PG / MBA / BE / B.Tech with 6+ years in health insurance or healthcare provider domain.
- Familiarity with provider contracting, credentialing, package/tariff management, and SLA compliance.
- Experience working with provider portals or network management systems.
- Understanding of regulatory considerations in APAC.
- Strong functional documentation skills and platform thinking.
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