Strategic Account Manager - Telecom

DESCRIPTION:

Job Summary:

We are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains. The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth. This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed.

RESPONSIBILITIES:

- Manage and nurture client relationships to ensure long-term satisfaction and loyalty.

- Develop and implement strategies to enhance client engagement and retention.

- Provide expert guidance on sales service and marketing initiatives to drive business growth.

- Collaborate with cross-functional teams to deliver exceptional client experiences.

- Analyze client feedback and market trends to identify opportunities for improvement.

- Develop and execute client communication plans to keep clients informed and engaged.

- Lead client meetings and presentations to showcase the value of our services.

- Ensure timely resolution of client issues and concerns to maintain high satisfaction levels.

- Monitor and report on client relationship metrics to track progress and identify areas for improvement.

- Coordinate with internal teams to ensure seamless service delivery and client support.

- Stay updated on industry trends and best practices to provide innovative solutions to clients.

- Travel as required to meet with clients and attend industry events.

- Maintain a high level of professionalism and integrity in all client interactions.

IDEAL CANDIDATE:

- Looking for Mumbai location candidates ONLY

- Female candidates will be preferred for this role

- Need candidate from Telecom industry ONLY.

- Candidate MUST have Excellent Communication skills