We are seeking a detail-oriented and highly analytical Market Research Specialist to drive internal research initiatives for our diverse service offerings. The individual will be responsible for creating a structured research and intelligence framework that provides annual deep dives and monthly bulletins on each of core products and services (Tax, Consulting, Risk, Outsourcing and other service portfolios).

Key Responsibilities

1. Annual Service Intelligence Reports

- Conduct comprehensive market research on each of service verticals (e.g., Direct & Indirect Tax, BPM, Consulting, Risk Advisory).

- Build competitive benchmarking, demand mapping, market sizing, SWOT analysis, and pricing intelligence for each service.

- Highlight emerging opportunities, customer needs, and service-level innovations.

- Collaborate with service line heads to validate insights and ensure relevance.

2. Monthly Intelligence Bulletins

- Publish monthly bulletins per service line covering

- Key regulatory and market updates

- Competitive moves and best practices

- Social Media updates on identified competitors ( Trending post on a service line, and major award / recognition etc

- Notable client wins/losses in industry

- Sector-specific demand signals and news

- Coordinate with BD, sales, and practice leaders to gather inputs and refine insights.

3. Industry & Sectoral Monitoring

- Track and summarize macroeconomic trends, government policy shifts, technological disruptions, and sectoral drivers that impact offerings.

- Develop early warning signals and opportunity maps for the firm's leadership.

- M&A activities and leadership movement in competition or eco system of that service offerings

4. Knowledge Base & Repository Management

- Build a centralized repository of industry research, competitor profiles, whitepapers, analyst reports, and primary interviews for internal use.

- Maintain version control and historical comparison.

5. Stakeholder Collaboration

- Engage with senior management, marketing, and sales teams to align insights with GTM and business strategy.

- Present findings through dashboards, presentations, and internal newsletters.

Required Qualifications & Skills

Education:

- Bachelor's degree in business, Economics, Statistics, or related field (mandatory)

- Master's degree or MBA with specialization in Market Research / Strategy / Business Intelligence

Experience:

- 3-5 years of experience in market research, business intelligence, or strategic research roles

- Exposure to professional services / consulting / B2B service domains is a plus

Technical Skills:

- Proficiency in secondary research tools (e.g., Factiva, Statista, IBISWorld)

- Working knowledge of primary research techniques (questionnaire design, expert interviews, survey interpretation)

- Excel (advanced), PowerPoint, Power BI/Tableau (preferred)

- CRM/knowledge base tools and newsletter tools