Soulflower - Retail Operation Manager - D2C FMCG

The Retail Operations Manager is responsible for managing relationships with supermarkets and retail stores, ensuring maximum visibility and optimal product positioning. They will strategize tactics and analyze performance.

Primary Responsibilities:

- Drive business numbers and business metrics (daily growth, per-person productivity, per-store business, per-customer business targets, eye-line visibility, stock-to-sale ratio).

- Enhance gross margin and total sales through operational effectiveness, focusing on cost, return on investment, and per salesperson outcome.

- Ensure positioning of new launches at the store level.

- Transform and enhance the customer experience by focusing on creating, delivering, and capturing value.

- Lead and drive the team to success, with the ability to hire field personnel.

- Connect with key accounts weekly to secure purchase orders.

- Knowledge and Experience - 4+ years of proven experience in retail operations, on-field, or offline sales.