Service Manager - LAS

Job Summary:

Looking to induct self-motivating / service-oriented Professionals for the Role of Service Manager having 5 to 10 years of Experience of working with NBFC (Capital Market oriented)/ Private Sector Banks / Wealth Management Team / Stock Broking Outfit. In essence, the role primarily entails overseeing post- sanction operations, encompassing activities such as loan document execution,

loan disbursement, and post-disbursement loan account servicing. The ideal candidate must possess meticulous attention to detail, a comprehensive understanding of product offerings, foundational knowledge of legal documents, and effective communication skills (both written and verbal). This role is particularly suited for individuals with leadership qualities capable of guiding and managing a team effectively.

Product Line includes

1. Loan Against Shares

2. Promoter Funding

3. Structure Funding

4. IPO Funding

5. ESOP Funding

6. Unlisted Securities Funding

Key Responsibilities:

- Management: Oversee and manage the service department, ensuring efficient operations and adherence to service standards.

- Client Relations: Build and maintain strong relationships with clients, addressing their queries and concerns in a timely and effective manner.

- Legal Documentation: Possess a deep understanding of legal documentation related to financial services and ensure compliance with regulatory requirements.

- Capital Markets: Demonstrate expertise in capital markets, including knowledge of market trends, products, and regulations.

- Team Leadership: Provide leadership and guidance to the service team, fostering a collaborative and high-performing work environment.

- Process Improvement: Identify areas for process improvement within the service department, implementing solutions to enhance efficiency and effectiveness.

- Training and Development: Conduct training sessions for team members to enhance their knowledge and skills in legal documentation and capital markets.

- Reporting: Prepare and present reports to senior management on service department performance, highlighting key metrics and areas for improvement.

Key Requirements:

- Proven experience (5 to 10 years) in a service management role within the financial services industry.

- In-depth understanding of legal documentation and regulatory requirements.

- Strong knowledge of capital markets, including products, regulations, and market trends.

- Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.

- Leadership qualities, with the ability to inspire and motivate team members towards achieving departmental goals.

- Analytical mindset with strong problem-solving skills.

- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.