Senior Role - Learning & Development

Company: Leading Consumer tech startup

Designation: Learning & Development (L&D) - Blue Collar Workforce

Experience Required: 8-12 years (specialized in blue-collar workforce training)

Role Objective:

Looking for a seasoned Learning & Development (L&D) professional to lead end-to-end training initiatives for blue-collar workforce, covering warehouse staff, loaders and delivery partners. The goal is to enhance workforce productivity, safety, and retention.

Key Responsibilities:

- Design and drive large-scale training programs for blue-collar employees (warehouse workers, riders, loaders).

- Create and execute operational training modules tailored for the workforce.

- Ensure training materials are simple, visual, and available in local languages.

- Conduct train-the-trainer sessions to scale L&D delivery at multiple locations.

- Focus on critical blue-collar training areas like:

- Safety protocols and incident handling.

- Delivery excellence and last-mile service training.

- Attendance, discipline, and hygiene standards.

- Basic soft skills - customer interaction for delivery staff.

- Productivity and efficiency improvement sessions.

Desired Candidate:

- 8-12 years of experience in blue-collar learning & development, preferably in e-commerce, logistics, manufacturing, or supply chain sectors.

- Proven experience handling end-to-end training for large field and warehouse teams.

- Strong understanding of blue-collar workforce challenges and motivation strategies.

- Excellent communication skills in Hindi and regional languages.

- Ability to travel across hubs/ warehouses for training rollouts.

Why Join Us?

Lead critical training initiatives impacting thousands of frontline workers.

Work with one of India's fastest-growing Q-commerce companies.

Be part of a progressive, people-first organization.