Senior Process Manager
Job Description:
Responsibilities:
- The individual will need to provide thought leadership to the Report owners to identify and drive process redesign within their reporting teams.
- The individual will need to lead the review and challenge of current processes in collaboration with report owners to identify transformational re-design.
- The role will require both extensive project management experience and proven experience at working in a variety of roles within Financial services across Finance, Operations or Risk Management.
- The individual will need to demonstrate the skills required to deliver a complex and multi-faceted project end to end.
- The candidate will be responsible for both medium/long term project planning, as well as day to-day task tracking and monitoring of risks, issues and dependencies to ensure momentum is achieved and sustained.
- This is an excellent opportunity for an individual who has demonstrable experience on large scale op model, process or data transformations to manage and deliver a significant and high profile initiative.
- Lead and inspire a diverse team fostering a collaborative and high- performance culture.
- Always remain plugged into the ground reality and proactively identify and resolve issues.
- Manage and mentor teams to ensure they are equipped to achieve program objectives.
- Act as a primary point of contact for external and internal stakeholders regarding project status, issues and resolutions.
- Communicate effectively to manage expectations and ensure transparency throughout the project life cycle.
- Close inter working with the Academic Excellence team to understand existing best practices for monitoring and evaluation.
- Monitor program budgets and ensure that they are being managed effectively.
- Manage budget and ensure programs are completed within budget.
- Develop and execute strategies to scale the program, ensuring alignment with overall organisational goals and objectives.
- Work collaboratively with other departments to align program operations with overall organisational goals and objectives.
- Identify opportunities for partnership and collaboration with academic institutions, NGOs, corporate & the community to increase the reach and impact of the programs.
- Identify potential risks and challenges in project execution and develop proactive mitigation strategies.
- Implement measures to monitor and control project risks, ensuring the overall success of projects.
- Deep understanding of prevalent regulatory environment and emerging regulatory expectations.
- Ability to manage senior stakeholder relationships and provide leadership updates.
- Proven experience in providing thought leadership on process redesign.
- Strong project management experience structuring and delivering complex initiatives.
- Demonstrates a healthy skepticism and ability to partner with a multiple stakeholders.
- Collaborative team player with clear examples of working across teams and positively influencing other areas not under their direct reporting lines.
- Ability to positively drive work forward and create a strong team environment.
- Structured approach to defining, executing and evidencing deliverables.
- Ability to operate within a global environment working with stakeholders from multiple locations and time zones.
- Experience in identifying and managing the risks, issues and dependencies inherent in delivering complex regulatory change.
Desired skills:
- Collaborative team player with clear examples of working across teams and positively influencing other areas not under their direct reporting lines.
- Ability to positively drive work forward and create a strong team environment.
- Structured approach to defining, executing and evidencing deliverables.
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