Senior Operations Manager

Main Responsibilities:

- Forecast inventory, manage replenishment, and ensure 95%+ on-time deliveries while minimizing spoilage.

- Manage inventory for production, DTC, and other needs; source ingredients and suppliers; optimize freight, warehousing, and logistics for new products and events.

- Coordinate shipments, ensure on-time delivery, and manage day-to-day logistics with warehouses, co-packers, and transport partners.

- Assist with onboarding new customers and distributors, oversee quality escalations, and manage SKU setup and system accuracy.

- AP/AR Management: Audit invoices from vendor partners (such as 3PL) to ensure charges are all correct

- Manage DTC & Food Service order lifecycle, resolve escalations, and monitor order status on Shopify for timely delivery with 3PL.

Requirements for the Role:

- 6+ years of relevant experience in operations or supply chain.

- Detail-oriented with the ability to manage multiple projects while staying highly organized.

- Independent and proactive in building systems to improve efficiencies and take on more responsibility.

- Adaptable to dynamic environments and shifting priorities

- Willing to vary schedule to meet business needs, including weekends when necessary.

- Effective communicator with a passion for engaging with customers and vendor partners.

- Someone who loves INDIAN FOOD!