Our client is a large MNC. One of their verticals is Spices manufacturing and sales in domestic and international markets.
PURPOSE OF JOB: Head sales and marketing of spices in different forms in domestic as well as export markets
DUTIES & RESPONSIBILITIES:
Achieving sales targets and developing new business:
- Identify new customers for existing portfolio of spice products and derivatives
- Identify new product forms and communicate to other business functions
- Identify new markets and potential customers for existing as well as new product forms
- Establish correspondence with probable customers and agents to get potential business
- Give daily price quotes for product portfolio to potential customers
- Coordinate with other functions to streamline business processes
- Increase market penetration in volume market segment
- Set sales targets for team and track progress periodically
- Perceive customer needs, negotiate and get the business
Improving service quality:
- Monitor customer order execution for key accounts
- Ensure zero product recall and conduct root cause analysis with business functions
- Supervise preparation of logic notes and cost sheets for key accounts
Customer relationship management:
- Build competencies in marketing team for providing better customer service
- Manage customer specific financial procedures for key accounts
- Gain word of mouth by delighting customer with excellent products and service
Branding and promotional activities:
- Continuous efforts toward building strong corporate Spices brand recall among customer
- Build relationship with probable customers or people with potential customer leads at self-organized or other events
- Monitor any outgoing promotional communication
- Visit to national and international trade fairs, seminars and conferences to increase visibility and knowledge base
Building business network:
- Associate with organizations such as Spice board of India and World spice congress for in-depth understanding of industry and increasing visibility
- Maintain relationship with existing and probable customers for repeat business and goodwill
Develop marketing strategy and action plan aligned with business strategy:
- Interact with all business stakeholders on regular basis
- Keep abreast with competitors' moves and business strategies
- Develop promotion strategy for product portfolio of value segment
- Perform risk analysis ongoing basis for entry strategy into new product segments and markets
- Tracking market prices for maintaining price competitiveness
Technical COMPETENCIES:
- B2B sales and marketing
- Volatility and commodity price dynamics
- Product attributes and country/client wise quality norms
- Competitor's strategy product wise and market wise
- Global, Indian Spices and Food processing industry and their growth drivers
- Business practices of countries
- Agriculture and food technology
- Spices value addition products and processes
Managerial:
- Commercial Negotiation
- Planning & Controlling
- Presentation skills
- Business Etiquettes
- Inter-personal Skills
- Relationship Management
- Team building
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