Senior Manager - Programmatic & Display Accounts

- Minimum 10 yrs of experience in programmatic (DV360).

- Team Management role, expected with experience in handling more then 20 members in a team.

- Experience in delivery management for Programmatic & Display accounts.

- Manage a portfolio of client accounts and will be responsible for overall team operation.

- Act as the first point of contact for client questions and requests will be responsible for ensuring all client SLAs are consistently met by the team.

- Effective team management capabilities.

- Pro-active leadership that encourages teams to perform to the best of their ability.

- Manage client relationships.

- Deliver superior customer service and ensure organic business growth.

- Build and maintain relationships with clients often through regular calls and meetings.

- Communicate to other departments in the organization to facilitate client requests.

- Identify new client relationships and assist in pitches to potential new clients.

- Give presentations about their organization's products or services.

- Conceptualize strategies and pro-actively provide ideas act as a technical consulting partner to the business.

- Assist clients in their effort to maximize revenue through yield analysis and optimization.

- Effectively manage the budget while optimizing the same towards optimal delivery.

- Manage a team of account executives and arrange training for them wherever necessary.

- Generate accurate reports on the status of existing accounts and new business - Drive HBR, QBR, MBR, etc. , with the client.

- Work with the Head of Department in terms of resource management.

- Actively participate in hiring new people for the organization.

- Be responsible for the performance management system of the team members under their purview.