Senior Manager - Marketing Operations - Datadog

Senior Marketing Operations Manager - Datadog (8-11 yrs)

About:

- Looking for a Strong Digital Data Operations Profile

- Must have 6+ YOE in Marketing tech operation/digital operations

- Must have 2+ YOE using Datadog for setup, real-time monitoring and implementation for web pages

- Must have experience in incident management processes, including defining SLAs and triaging incident for the marketing universe

- Must have experience in Real User Monitoring (RUM) across all marketing pages to capture data on performance (page load times, web-vitals), user behavior (heatmaps, device types, geography), and experience quality

- Must have experience in developing and maintaining dashboards (using PowerBI, Tableau, or similar tools) to visualize incident trends, SLA adherence, and usage metrics from both synthetic and real user monitoring.

- Preferred Experience in creatig dashboards with tools like Power BI or Tableau or strong aptitude and willingness to learn these tools as part of the role.

- Preferred Experience Adobe Analytics

- Preferred ITIL Knowledge/Certification

- Job Specific Criteria of comfortable with 1 PM to 10 PM shift