Senior Manager/Manager - Human Resources - Healthcare/Pharma Industry

Senior Manager / Manager HR

Industry: Multi-Specialty Hospital

Location: Kolkata

Experience: 12 - 18 years

Qualification: MBA in HR / PGDHRM or equivalent

Job Summary

We are seeking a highly experienced and strategic Senior Manager / Manager HR to lead the human resources function at a leading Multi-Specialty Hospital in Kolkata. The ideal candidate will have extensive progressive HR experience, with a mandatory minimum of 5 years in a senior leadership role within the hospital or healthcare sector. You will be responsible for developing and executing HR strategies that support our growth, ensure compliance, and foster a patient-centric service delivery culture.

Key Responsibilities

Strategic HR Leadership:

- Develop and execute the overall HR strategy in alignment with the hospital's leadership team and business goals.

- Build an agile and responsive HR ecosystem to support institutional growth and service excellence.

- Lead the hospital-wide HR digitization initiatives and implement new HR policies and procedures.

Talent Management & Operations:

- Oversee the complete recruitment strategy for a diverse workforce, including medical, paramedical, administrative, and support staff.

- Manage workforce planning and manpower optimization for a team of 2000+ employees.

- Drive end-to-end talent management, including performance appraisal systems, succession planning, and a robust learning & development framework for both clinical and non-clinical staff.

Compliance & Administration:

- Ensure 100% compliance with all statutory and labor laws.

- Lead payroll management, HR audits, and the implementation of HRMS systems and records management.

- Maintain and ensure compliance with healthcare accreditation standards such as NABH, JCI, and others.

Employee Relations & Culture:

- Create and execute engaging employee programs specifically tailored to the unique healthcare environment.

- Oversee grievance handling, manage union interactions (if applicable), and ensure workforce stability.

Requirements

Education: MBA in HR / PGDHRM or equivalent from a reputed institute.

Experience:

- 12-18 years of progressive HR experience.

- Mandatory minimum of 5 years in a senior HR leadership role within a hospital or healthcare group.

Skills:

- Strong understanding of hospital workforce dynamics, statutory compliance, and regulatory frameworks.

- Experience managing an employee strength of 1000+, with exposure to multi-departmental teams.

- Proficiency in HR technologies (HRMS, Payroll Systems, Analytics, etc.).

- Excellent communication, negotiation, and leadership skills.

Industry Preference:

Only candidates from Hospitals, Diagnostics, Pharma, Healthtech, or other Healthcare Providers will be considered.