Senior Manager - Defence Business Operations

Key Responsibilities:

- Enquiry-to-Cash Cycle Management: Oversee and manage the entire enquiry-to-cash process, from initial enquiry generation and technical compliance to commercial proposal creation, order execution, and payment realization.

- Team Leadership & Development: Lead, mentor, and manage a high-performing team of 10-15 professionals, fostering a collaborative and efficient work environment. This includes performance management, skill development, and resource allocation.

- Cross-Functional Collaboration: Act as a central point of contact and collaborate effectively with various internal departments, including Sales Operations, Engineering, Production Planning, Purchase, Stores, and Admin & Finance, to ensure smooth information flow and operational synergy.

- Process Optimization: Continuously identify opportunities to streamline business processes, enhance efficiency, reduce lead times, and improve overall operational effectiveness.

- Compliance & Documentation: Ensure all business operations adhere to relevant industry regulations, internal policies, and customer specific requirements, maintaining accurate and comprehensive documentation.

- Reporting & Analysis: Provide regular reports to the CEO on key operational metrics, performance indicators, and areas for improvement.

Qualifications:

- Experience: 10+ years of progressive experience in Business Operations, preferably within the Aerospace & Defence industry.

- Team Management: Demonstrated experience in successfully managing a team of at least 5 individuals, with a strong ability to lead and develop a larger team.

- Operational Acumen: In-depth understanding of the Quote-to-Cash cycle and its various stages.

- Interpersonal Skills: Excellent communication, negotiation, and Stakeholder management skills.

- Problem-Solving: Strong analytical and problem-solving abilities with a proactive approach to addressing operational challenges.

- Education: preferably degree in Engineering, with strong technical knowledge