Job Summary Senior level IT Governance & Compliance.
Location: Mumbai HO (CPC).
Reporting To: Chief Information & Digital Officer (CIDO).
Industry: Finance / Banking / Insurance.
Team Size: 4 Direct Reports.
Grade: M2.
Job Purpose
To lead and manage comprehensive IT Governance functions including Project Management Office (PMO), Information Security (SOC/IS Compliance), IT policy and audit compliance, vendor and resource lifecycle management, IT budget/spending control, enterprise architecture processes, and the Resilience Operations Center (ROC).
Key Responsibilities
PMO (Project Management Office) Leadership
- Oversee project monitoring, control, change request prioritization, defect management, and production issue tracking.
- Ensure audit-compliant production moves and maintain related documentation/templates.
- Manage project management tools, including contract/task management platforms.
Vendor Management & Payout Processing
- Handle vendor onboarding (RFPs, empanelment), resource selection, contract creation, SLA/NDA formation.
- Process POs and invoices in compliance with MSME and legal norms.
- Conduct resource background checks, vendor performance rating, and audits.
- Oversee IT budget management and detailed spend analysis.
IT Governance & Compliance
- Ensure timely responses to IRDAI and other regulatory bodies.
- Manage ITGC controls (e.g., access ID and software compliance).
- Oversee Enterprise Architecture processes like ARB, CCB, etc.
Security and Audit Compliance
- Coordinate CITSO and Security Operations Center (SOC) functions.
- Enforce ISO-compliant security policies and scheduled IT compliance reports.
Stakeholder Management
- Act as liaison between CIO, IT Heads, and internal/external auditors (including IRDAI).
Critical Competencies
- Strategic program management.
- Executive-level communication and presentations.
- Regulatory and ISO/ITGC audit compliance.
- Process improvement and escalation handling.
- Conflict resolution and stakeholder negotiation.
- Team leadership and cross-functional coordination.
- Vendor contracting, audit, and performance management.
Qualifications & Experience
Experience: 20+ years, with at least 10 years in:
- PMO
- Vendor Management
- IT/IS Audits
- Regulatory (IRDAI) compliance
- Large-scale BFSI experience
Certifications (Preferred):
- ISO Lead Auditor
- PMP (Project Management Professional)
- ITIL (Information Technology Infrastructure Library)
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