The role will be focused on understanding client context and translating the functional requirements into the architecture for the solution.
Candidate Requirement:- 10+ years of experience in implementing & supporting Software Applications
- (Salesforce /Java/Any CRM/ applications) at 2 years as an Architect /Technical Analyst.
- Salesforce Standard Product knowledge like Sales Cloud, Service Cloud, etc.
- Experience on cloud implementation.
- Solutioning, Architecture, Presales, Consulting, Customer Management experience.
- Excellent communication skills with experience in customer management and senior management interactions
Qualifications:- Preferred- BTech/ BE/ MCA/ BCA/ MSc IT/ BSc IT
- Good to have Salesforce certifications.
Roles & Responsibilities:- Independently own Pre -Sales (POCs, Demo Delivery and presentation).
- Identifying needs, understanding customer pain points, developing and influencing solutions based on analysis of customer business goals and objectives.
- Partnering with customers and internal technical teams to develop the best customized solution.
- Leading the adoption of best practices around solution architecture, product design, quality, safety, integration, and performance.
- Providing pre-sales support to the sales team during RFI/RFP stages, including the drafting of RFI/RFP responses and developing solutions that maximize ROI.
- Working with the delivery team to develop detailed solution design schedule and resource plan for implementation, code review, etc.
- Training resources on Salesforce (Developers, Tech Leads, pre sales).
- Participating actively in the end- to-end delivery operations cycle to validate and document the implementation of the solution as per original architecture and design intent.
- Manage Salesforce enterprise delivery process & governance.