Salesforce Business Analyst - IT

Location : Bangalore.

Experience: 5+ years.

Key Responsibilities:

- Product Management: Lead the CRM product initiatives, ensuring alignment with business goals and stakeholder expectations.

- Agile Management: skilled in Agile methodologies, manage EPICs and user stories, and ensure timely delivery of engineering tasks.

- Stakeholder Collaboration: Collaborate with product owners and business stakeholders to define product vision and roadmap.

- Technical Expertise: Provide technical guidance on the Salesforce platform, ensuring best practices and optimal use of the system.

- Team Leadership: Manage onshore and offshore squads, ensuring effective communication and collaboration across teams.

- Resource Management: Identify and manage resources on the bench, filling gaps as needed to maintain project momentum.

- Supplier Management: Oversee supplier records and management, ensuring compliance and effective partnership.

- Travel: Willingness to travel as needed to support project needs and team collaboration.

Required Skills and Experience:.

- Product Mindset: Strong understanding of product management principles and practices.

- Agile Management: Proven experience in Agile methodologies and managing EPICs and user stories.

- Technical Skills: Expertise in Salesforce platform and CRM systems.

- Soft Skills: Excellent communication, leadership, and stakeholder management skills.

- Strategic and Tactical Thinking: Ability to think strategically and execute tactically to achieve business goals.

- Experience: Minimum of 5 years in a product management role, preferably in CRM or related fields.

Preferred Qualifications:

- Experience working with both onshore and offshore teams.

- Strong background in business analysis and Agile management.

- Proven track record of successfully managing CRM projects