Sales Operations Manager - MedTech Firm

Job Summary:

Commercial Accounts, Sales & Distribution Management, Commercial Analytics.
Service Management ~ Accounting & operational issue resolution Management ~ SOP Development
Assessment and implementation of process-based strategies.

Key Responsibilities:

- Customer & Vendor Reconciliation

- Customer audit and market visit for better control on system Hygiene

- Monitor monthly Spent against Budget and taking the necessary measure for overshoot spent item

- Overall monitor & Credit Control on Customer (Credit term & Credit Limit exposure)

- Circulate daily, weekly monthly sales detail. Brand, channel, region wise etc.

- Circulate multiple dashboard to sales team& department heads.

- Coverage & sales trend tracking. Brand wise, area wise on multiple parameters.

- Incentive calculation.

- offtake sales data tracking outlet wise

- Service Management, Incident Management and Defining escalation, response, resolution time for reported problems on the basis of criticality

- Interaction with internal and external partners and Resolution of day to day operational queries

- Maintaining & providing the provision to accounts team

- Making Commercial & Sales claim KPI MIS report and sharing the same to management.

- Route to market data analysis. Contest & scheme tracking

- Planning Scheme, Offer , Activity and Sampling plan Every Month

- Making Sales Plan with Planning Team on monthly basis

- Sales contest Target Vs ach tracking.

- Sales Planning & Analysis.

- Monitoring ASM, SO,SR,ISR & DSR performance, imparting timely on-field training at regular intervals.

Required Batch : Premier B-School Batch 2017 to 2020. From FMCG Industry only