RV Solutions - Business Analyst

Job Title: Post-Sales Business Analyst.

Location: Noida.

Experience: 58 Years.

Employment Type: Full-time.

Job Overview:

We are seeking a Post-Sales Business Analyst with 58 years of experience to bridge the gap between client expectations and project execution.

The ideal candidate will be responsible for gathering post-sale requirements, managing client relationships, and ensuring successful solution delivery through documentation, analysis, and support.

Key Responsibilities:

- Engage with clients post-sale to gather detailed functional and technical requirements.

- Prepare and maintain documentation including:

- AS-IS / TO-BE processes, SRS, FRS, BRD, use cases, process flows, and mockups.

- Provide support to delivery and implementation teams, ensuring client needs are met.

- Conduct gap analysis and solution validation with internal teams and stakeholders.

- Prepare project proposals, handover documents, and technical reports.

- Collaborate with clients and internal teams to ensure change management is aligned and adopted effectively.

- Lead presentations and demos for stakeholders during the onboarding and post-implementation phase.

- Identify potential risks, escalations, and contribute to problem-solving and resolution strategies.

Area of Expertise:

- Visualizing practical solutions based on real-time feedback.

- Identifying and refining customer requirements.

- Addressing and resolving client concerns post-deployment.

- Maintaining long-term customer relationships through strategic follow-ups.