Company: Rozana Rural Commerce Pvt. Ltd.

Rozana is India's fastest-growing rural commerce company, serving over 20,000 villages across India. We are building India's ecommerce for gram panchayats. Rozana's unique strategy uses a network of rural entrepreneurs who empower over a billion rural consumers. Rozana has an active base of over 32000 women entrepreneurs in rural India and is looking to scale to 1 million in the future.

The company is founded by Harvard, IIM and St. Stephen's graduates with an experience of scaling successful ventures in the past. Rozana is building a rockstar team who work very closely with the founders on changing rural India. Our team includes people from Myntra, Amazon, Flipkart, D-Mart, Lenskart and many awesome companies.

Our mission is to bridge the gap between rural and urban India, ensuring that people in villages and small towns have the same choices, convenience, and affordability as those in big cities. Empowering Rural India is Rozana's mission and is looking for superstars who can come to build for India.

Rozana and its founders have been covered by ET, Mint, Business Standard, Inc42 and many top media platforms. The company has raised over 40 million USD and successfully working on changing rural India.

What We Believe:

- Every individual, regardless of where they live, deserves access to high-quality products and services.

- We believe in hustle and hard work, going the extra mile to ensure making a sizable impact.

Why It Matters:

- Be part of a Journey to change the destiny of rural India.

- Be part of the journey to empower over a billion Indians living in villages.

- Create an opportunity for impact.

Role Overview

We are looking for a driven and detail-oriented HR Business Partner (Compliance & IR) to anchor and strengthen our HR operations from a regulatory, compliance, and labour law perspective. This position will be based out of Delhi and Lucknow and will be responsible for all statutory compliance and HR governance across corporate offices, warehouses, and retail stores.

You will play a crucial role in ensuring Rozana remains fully compliant with applicable employment laws, manages off-roll hiring vendors efficiently, and fosters a safe, legally sound, and fair workplace. This role will also anchor grievance redressal procedures and audits, working closely with operations, legal, and leadership teams.

Key Responsibilities

1. Statutory Compliance & Labour Law Adherence

- Ensure compliance with all central and state labour laws applicable to offices, stores, and warehouses (e.g., Shops & Establishments Act, CLRA, ESI, PF, etc.)

- Maintain up-to-date compliance documentation including registers, licenses, and returns

- Coordinate labour inspections and liaise with government officials to ensure compliance readiness

- Implement and audit POSH policy, employee safety regulations, and grievance redressal processes

2. Vendor & Off-Roll Workforce Management

- Lead selection, onboarding, and periodic evaluation of off-roll staffing vendors

- Ensure adherence to SLAs, hiring quality standards, and compliance clauses in vendor contracts

- Track documentation, onboarding checklists, and payout governance for off-roll employees

- Monitor attrition, discipline, and productivity of third-party workforce across locations

3. Employee Relations & Grievance Redressal

- Build and drive a structured grievance redressal mechanism across all formats

- Investigate and resolve workplace concerns, harassment claims, or disciplinary actions

- Mediate and advise on conflict resolution in line with company policies and labour laws

4. Audit & HR Process Governance

- Conduct regular internal audits for HR compliance across stores and warehouses

- Partner with Legal, Finance, and Ops for coordinated audit responses and process closures

- Ensure documentation and filing standards are maintained for all employment categories

- Develop SOPs and training modules on compliance, IR, and workplace discipline

5. Stakeholder Collaboration

- Work closely with Store HRs, Warehouse Managers, and Regional Heads for ground execution

- Partner with the central HR team to align compliance initiatives with broader policy updates

- Train and support frontline managers on labour regulations and people practices

What We're Looking For

- 5-8 years of relevant experience in HR compliance, statutory audits, IR, or labour law roles

- Strong knowledge of labour legislations, contract staffing regulations, and factory/shop-level compliance

- Experience managing off-roll vendor contracts, IR documentation, and grievance procedures

- Proficient in maintaining statutory registers, compliance audits, and labour inspections

- Excellent interpersonal, investigative, and documentation skills

- Ability to thrive in a fast-paced, high-growth, multi-format organization

- Willingness to travel frequently across warehouses and stores in nearby regions

What You'll Get

High-ownership role in shaping Rozana's compliance infrastructure across formats

A unique opportunity to work at the intersection of HR, Legal, and Ops in India's rural revolution

Fast-paced, impact-driven environment with visibility to leadership

Competitive compensation and a leadership growth path in HR & Compliance