Our client, a prominent and expanding retail company in the UAE, is seeking a highly accomplished and strategic Head of Sales & Operations to lead their retail store network and drive significant revenue growth. This pivotal role will be responsible for the overall sales performance and operational efficiency of all retail outlets. The ideal candidate will be a seasoned leader with a proven track record of successfully expanding retail operations, implementing effective sales strategies, optimizing store performance, and leading high-performing teams within the dynamic UAE retail landscape. You will be instrumental in achieving ambitious sales targets, enhancing customer experience, and ensuring the seamless operation of all retail locations. Key Responsibilities: Strategic Sales Leadership & Business Expansion: - Develop and execute comprehensive sales strategies and plans to achieve ambitious revenue targets and drive business growth through the expansion of retail stores across the UAE. - Identify and evaluate opportunities for new store locations and contribute to the overall expansion strategy. - Analyze market trends, competitor activities, and customer behavior to identify growth opportunities and adapt sales strategies accordingly. - Drive large-scale revenue and profit gains through effective sales initiatives and operational excellence. Retail Operations Management: - Oversee the day-to-day operations of all retail outlets, ensuring efficiency, compliance with company policies, and a consistent brand experience. - Implement and optimize operational processes to enhance productivity, reduce costs, and improve overall store performance. - Ensure effective stock management, including inventory control, loss prevention, and efficient replenishment processes. - Optimize space management within retail outlets to maximize product visibility, customer flow, and sales potential. Sales Promotion and Product Launches: - Develop and implement strategic sales promotion plans and new store concepts to generate sales, attract customers, and achieve sales targets. - Coordinate in-store promotional activities for new product releases, special offers, and seasonal campaigns. - Plan and execute successful product launches and sales promotion campaigns across the retail network. - Evaluate the effectiveness of sales promotions and make data-driven adjustments for future campaigns. Budgeting and Financial Performance: - Set up and manage overall sales targets and budgets for individual retail outlets, ensuring alignment with company-wide financial goals. - Monitor sales performance against targets, analyze variances, and implement corrective actions as needed. - Ensure cost-effective operations and contribute to the overall profitability of the retail network. - Provide regular reports on sales performance, operational metrics, and market insights to senior management. Retail Metrics and Performance Analysis: - Define and effectively measure key retail performance metrics (e.g., sales per square foot, conversion rates, average transaction value, customer satisfaction). - Analyze retail metrics to identify trends, areas for improvement, and opportunities to enhance sales and operational efficiency. - Implement strategies based on data analysis to optimize store performance and drive better results. Team Leadership and Talent Management: - Lead, mentor, and develop a team of high-performing retail managers and store staff across all locations. - Foster a positive and results-oriented work environment, promoting teamwork, accountability, and continuous improvement. - Implement effective strategies for talent acquisition, training, performance management, and retention of key personnel. - Build a strong leadership pipeline within the retail operations. Cross-Functional Collaboration: - Collaborate effectively with other departments, including marketing, merchandising, supply chain, and finance, to ensure alignment and support for retail sales and operational initiatives. - Communicate effectively with senior management on sales performance, operational challenges, and strategic recommendations. Customer Experience: - Champion a customer-centric culture across all retail outlets, ensuring exceptional service and a positive shopping experience. - Implement strategies to enhance customer satisfaction and loyalty. - Monitor customer feedback and address any concerns promptly and effectively. Qualifications and Experience: - Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. A Master's degree is preferred. - Minimum of 15 years of progressive experience in retail management, with a significant focus on sales and operations leadership within a multi-store environment. - Proven track record of successfully expanding retail store networks and driving substantial revenue growth. - Extensive experience in managing the sales and operations of retail outlets, including setting targets, managing budgets, and optimizing store performance. - Demonstrated success in implementing effective sales promotion plans and new store concepts to generate sales and achieve targets. - Strong experience in coordinating in-store promotional activities for new releases and special products. - Proven ability to plan and execute successful product launches and sales promotion campaigns. - Exceptional skills in driving large-scale revenue and profit gains within a retail setting. - Strong financial acumen with experience in setting up budgets and managing overall sales targets for individual retail outlets. - In-depth understanding and proven ability to ensure effective stock and space management within retail environments. - Strong analytical skills with the ability to effectively measure and interpret key retail metrics to drive performance improvements.

Bangalore

Royaloak - Head - Sales 

Job Description for Royaloak - Head - Sales  in Royaloak Incorporation PVT LTD in  Bangalore for (15-16) years of experience. Apply Now!