Position: Training/L&D Manager

Department: Human Resources

Reporting To: Head of Human Resources / AVP - HR

Job Location: Gurgaon, Sector 44

Qualification: MBA (preferably with a specialization in Human Resources, Training & Development, or Organizational Psychology)

Experience: Minimum 8-10 years of progressive experience in designing, developing, implementing, and evaluating learning and development programs within a dynamic organizational setting.

Interview Mode: Physical/Face-to-Face (FTF) / Online

Joining Requirement: Immediate Joiners Only

Job Summary:

- The Training & L&D Manager will be responsible for leading the organization's learning and development initiatives.

- This role involves identifying training needs, designing and delivering engaging and effective training programs, and evaluating their impact on employee performance and organizational goals.

- The ideal candidate will be a strategic thinker with a strong understanding of adult learning principles, instructional design methodologies, and the ability to collaborate effectively with stakeholders across all levels of the organization.

- This role requires a proactive individual with excellent communication, project management, and problem-solving skills, capable of driving a culture of continuous learning and development.

Key Responsibilities:

1. Training Needs Assessment:

- Conduct thorough training needs analyses across different departments and teams through various methods such as surveys, interviews, performance data analysis, and consultations with department heads and managers.

- Identify current and future skill gaps and development areas required to achieve organizational objectives.

- Translate business goals and strategic initiatives into effective learning and development strategies.

Design and Development of Training Programs:

- Design, develop, and implement comprehensive and engaging training programs and learning solutions, including but not limited to:

- Onboarding and induction programs

- Technical skills training

- Soft skills development (communication, leadership, teamwork, etc.)

- Compliance and regulatory training

- Management and leadership development programs

- Digital learning modules (e-learning, webinars, virtual training)

- Blended learning solutions

- Utilize various instructional design methodologies and adult learning principles to create effective and impactful learning experiences.

- Develop training materials, including presentations, handouts, manuals, e-learning content, and assessment tools.

- Ensure training content is up-to-date, relevant, and aligned with organizational policies and procedures.

Implementation and Delivery of Training Programs:

- Coordinate and schedule training sessions, ensuring optimal participation and resource allocation.

- Facilitate and deliver training programs using a variety of methods, including in-person workshops, virtual training sessions, and on-the-job training.

- Manage external training vendors and consultants, ensuring quality and cost-effectiveness of their services.

- Maintain accurate training records and track employee participation and progress.

Monitoring and Evaluation of Training Initiatives:

- Develop and implement evaluation strategies to assess the effectiveness and impact of training programs on individual and organizational performance.

- Collect and analyze feedback from participants and stakeholders to identify areas for

improvement.

- Prepare and present reports on training outcomes, ROI, and key metrics to management.

- Continuously review and update training programs based on evaluation results and evolving business needs.

Stakeholder Management and Collaboration:

- Build and maintain strong relationships with department heads, managers, and employees to understand their learning and development needs.

- Collaborate with HR Business Partners and other HR functions to ensure alignment of L&D initiatives with overall HR strategy.

- Communicate effectively with stakeholders regarding training plans, schedules, and outcomes.

- Act as a trusted advisor and resource on learning and development matters.

Learning Management System (LMS) Administration:

- Oversee the administration and maintenance of the Learning Management System (LMS).

- Ensure accurate data entry, user management, and course content management within the LMS.

- Generate reports and analytics from the LMS to track training progress and effectiveness.

- Stay updated on LMS features and functionalities to optimize its use for learning delivery and tracking.

Budget Management:

- Develop and manage the training and development budget, ensuring cost-effectiveness and optimal utilization of resources.

- Track expenses and ensure adherence to budgetary guidelines.

Staying Updated with Industry Trends:

- Stay abreast of the latest trends, best practices, and technologies in learning and development.

- Explore and recommend innovative learning solutions to enhance employee engagement and development.

Skills and Competencies:

- Strong understanding of adult learning principles and instructional design methodologies (ADDIE, Kirkpatrick, etc.)

- Proven experience in designing and developing a wide range of training programs (technical, soft skills, leadership, compliance).

- Excellent facilitation and presentation skills, both in-person and virtual.

- Proficiency in using Learning Management Systems (LMS) and e-learning authoring tools (Articulate Storyline, Adobe Captivate).

- Strong analytical and problem-solving skills with the ability to interpret data and draw meaningful insights.

- Excellent communication (written and verbal), interpersonal, and influencing skills.

- Strong project management and organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.

- Ability to work independently and as part of a team.

- Strong business acumen and understanding of how learning and development contributes to organizational goals.

- Proficiency in MS Office Suite (Word, Excel, PowerPoint)

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