Revenue Operations Lead

Key Responsibilities:

HubSpot Management:

- Administer and optimize HubSpot marketing automation processes.

- Create and manage workflows, email campaigns, and lead nurturing programs.

- Develop and maintain dashboards and reports to track key metrics and performance.

Salesforce Management:

- Make updates to Salesforce flows, validation rules, layouts, and other administrative features as required.

- Build and maintain dashboards and reports to support leadership and go-to-market teams.

- Maintain and manage all aspects of marketing attribution, marketing automation, and attribution reporting to track marketing effectiveness from top of funnel to revenue.

Collaboration and Support:

- Work closely with sales, marketing, and IT teams to align strategies and achieve business goals.

- Provide training and support to team members on HubSpot and Salesforce best practices.

- Stay updated on industry trends and emerging technologies to recommend improvements.

- Other related duties as needed.

WHAT YOU WILL DO:

- Develop, customize, and optimize workflows, automation, integrations, and all other administrative features in HubSpot and Salesforce.

- Manage integrations between HubSpot, Salesforce, and other marketing/sales tools to ensure seamless data synchronization, integrity, and reporting across platforms.

- Collaborate with marketing and sales teams to maintain superior marketing attribution and performance measurement.

- Maintain and improve company wide reporting of both sales and marketing metrics.

- Create and maintain documentation for HubSpot and Salesforce configurations, workflows, and best practices.

- Troubleshoot and resolve technical issues within the entire go-to-market tech stack.

- Train internal teams on best practices and system functionalities.

- Assist in data migration, cleanup, and enrichment activities to maintain database health.

- Stay updated on industry trends, platform updates, and emerging technologies.

REQUIRED SKILLS & QUALIFICATIONS:

- Overall 10+ years of experience.

- Excellent communication.

- Experience working as an individual contributor with SAAS based Product company.

- Degree in marketing, Business, Information Technology, or a related field; or equivalent certifications.

- Over 6 years of recent experience with Salesforce.com administration including but not limited to workflows, data validations, import tools, and security & sharing.

- Over 4 years recent experience in managing HubSpot CRM and marketing automation platforms.

- Strong experience with Salesforce API integrations and data management.

- Excellent analytical skills with the ability to interpret data and provide actionable insights.

- Strong problem-solving skills and attention to detail.

Must Have:

- Must have 6+ years of experience as the primary administrator and owner of SFDC and/or Hubspot platforms for a B2B business.