Position: Relationship Manager

Reports To: Director & Business Head (Supply Chain Finance)

Location: Mumbai

No. of positions & years of experience: 8 to 15 years

Qualification: Graduate/Postgraduate in Marketing/Finance

Job Description

Key Responsibilities / Accountabilities:

- Act as the primary point of contact for clients, owning the end-to-end lifecycle from sourcing to disbursement and monitoring.

- Strong client sourcing and origination mindset including analytical mindset with proficiency in tools such as Excel, Power BI or similar are preferred.

- Utilization management of the existing clients and new client acquisition to be part of key deliverables.

- Maintain and expand relationships with mid-to-large corporates, increasing program participation.

- Ensure end-to-end delivery of projects including account setup, invoicing, dashboards, reporting, and communication.

- Provide necessary training & handholding to clients.

Essential Experience:

- Candidate should have experience in Banking/Financing domain, preferably in SCF Business, and eager to explore beyond traditional banking and enter new age financial market.

- Manage all client concerns and queries efficiently, offering proactive and creative solutions.

- Coordinate with internal and client-side stakeholders for seamless program execution.

- Ensure growth in book size by extracting Vendor database from Anchors, onboarding the suppliers, and increase the utilization of limits.

- Work in co-ordination with various internal stake holders such as Credit, Operations, CMOG, Legal & Compliance Teams and ensure satisfactory resolution of client's queries and quality customer service.

- Maintaining Portfolio Hygiene and ensuring overall Portfolio health. Manage and service existing portfolio of SCF clients including renewal and enhancement of limits.

- Drive business growth by identifying and acquiring potential clients through from various sectors via self-sourcing, targeted market strategies, and referral networks along with the best in class in-house digital enabled suite.

- Responsible for deal origination, structuring, relationship building, sanction & disbursements of SCF products to large/medium corporate clients having a turnover of more than 500 crores.

- Understand client's business model, payment cycle, vendor & sales management operations and provide them with the right kind of structured SCF solution.

- Developing and managing relationships with CFO/Treasury Heads of large corporates and exploring financing opportunities with them with respect to SCF business.

Tech / Tool Skills:

- Sound knowledge of MS word, Excel and Power point.

- Good financial knowledge with understanding of Balance sheet and P&L.

- Digital B2B Lending

Required Behavioural Competencies:

- Good interpersonal and relationship management skills.

- Networking and Influencing skills

- Written and Verbal Communication Skills

- Time Management

- Analytical bent of mind

- Organized and ability to handle stressful situations with ease