Relationship Manager - Large Corporate - Bank

- Corporate Banking respectively cater to the requirements of Large, Medium & Small Corporates, Multinational Companies and High Net worth Individuals, whilst contributing to the Bank's growth and profitability.

- Job Purpose (Why does the job exist? What is the value delivered by the job holder to the unit?)

- A core professional relationship role responsible to develop large to medium customer relationships, providing advise / solutions based on thorough analysis of customer needs.

-Job Content (List Deliverables, Performance Measures and Main Tasks)

Key Deliverables Performance

Measures Main Tasks

1. Business Growth Percentage of growth achieved from the portfolio base

- Market new business

- Enhance existing business

2. New accounts Number of borrowing accounts booked during the performance year

- Market of new borrowing and non-borrowing relationships as per the acceptable risk parameters and the target market.

3. Relationship Management

- Customer satisfaction - levels

- Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.

4. Account Reviews

- Timeliness of reviews

- Business Opportunities realized.

- Regularly review account performance and make appropriate recommendations for optimizing returns.

5. Compliance Quality of Portfolio

- Audit Report Rating

- Comply with the approved policies, procedures and norms to protect the organization's and customers interests.

6. Staff supervision Performance of support staff

- Good co-ordination with support staff Staff development

7. Communication Verbal/Written communication - Excellent business communication skills.