Regional Manager - IT Services & Reselling - US Region

Job Overview:

We are seeking an experienced and dynamic Regional Manager based in Pune to drive business development and operations for the US Region. The ideal candidate will have a deep understanding of IT Services and Reselling, with a solution-based approach that aligns with customer needs. This role requires a proven track record in the US market and experience engaging with C-level executives to drive business growth and strategic partnerships.

Key Responsibilities :

- Develop and execute regional strategies for IT Services and Reselling in the US Market, ensuring alignment with company objectives.

- Identify new business opportunities while managing and expanding existing customer relationships within the US region.

- Collaborate with C-level executives to understand their business needs, propose customized IT solutions, and foster long-term partnerships.

- Lead and manage a team focused on delivering high-quality IT solutions, ensuring exceptional customer satisfaction and retention.

- Develop and deliver compelling, solution-based proposals, presentations, and contracts to win new business.

- Drive revenue growth by optimizing sales cycles, identifying upsell/cross-sell opportunities, and negotiating large-scale deals.

- Coordinate regional sales and operations teams to ensure smooth execution of projects and services.

- Monitor market trends, competitor activities, and customer feedback to continually enhance service offerings.

- Work closely with internal teams (sales, marketing, technical support) to ensure seamless service delivery and project success.

- Report on sales performance, market insights, and team performance to senior leadership.

Qualifications:

- Bachelor's degree in Business, Information Technology, or a related field (Master's preferred).

- Proven experience (5+ years) in managing IT services and reselling operations, particularly in the US Market.

- Strong solution-based sales approach with a proven ability to work effectively with C-level executives.

- In-depth knowledge of IT Services, including DevOps and Agile practices would be preferred.

- Exceptional communication and presentation skills, with the ability to influence and build relationships with senior decision-makers.

- Strong negotiation, problem-solving, and decision-making abilities.

- Proven experience in managing, mentoring, and developing high-performance teams.

- Ability to thrive in a fast-paced, dynamic environment with competing priorities.

Preferred Skills:

- Familiarity with market trends and customer needs specific to the US region.

- Experience managing large-scale IT projects and solution implementations.

- A strong network within the IT services industry, especially with C-level decision-makers in the US.