Regional Head - Retention - Education Industry - South Zone

Regional Head of Retention - K12 (South)

Role & responsibilities:

- This is a senior role, responsible for driving student retention and reducing leavers to meet ambitious targets.

- The role will support to meet the retention and re-enrolment targets and deliver improved customer journey experience for our families.

- This role works in close partnership with the Head of Admissions, Head of Marketing, School Principals, and school teams.

- This is a role for someone who is a natural leader, performance-driven, and comfortable with using data strategically to drive student retention.

Preferred candidate profile:

- Any degree with a postgraduate qualification in Sales & Marketing or related field.

- Minimum of 15 years of progressive experience in Re-enrolment, Customer Success, Admissions, Sales, or After-sales leadership roles preferably within K-12, Higher Education, EdTech, Test Prep, or similar education-focused industries / Other B2B industries.

- Currently responsible for a region, with direct accountability for re-enrolment / retention / other related outcomes.