About the Role

We are seeking a dynamic and experienced Training & Development Manager to join our team. This role is responsible for identifying training needs, designing learning solutions, and delivering high-impact training programs focusing on financial products, behavioral development, and performance enhancement to strengthen employee capabilities and drive organizational success.

Key Responsibilities

1. Analyze Training Needs

- Conduct comprehensive assessments to identify training gaps across departments.

- Use surveys, interviews, and performance data to determine areas for improvement.

2. Create Strategic Training Plans

- Develop customized training plans aligned with organizational goals and business priorities.

- Prioritize skill development and knowledge enhancement for targeted roles.

3. Design and Develop Training Modules

- Create engaging and effective learning content including workshops, e-learning modules, and seminars.

- Integrate modern training methodologies and technology for improved learning outcomes.

4. Deliver Product & Process Training

- Conduct training sessions on financial products such as Mutual Funds (MF), PMS, AIFs, etc.

- Continuously update training content to reflect product and regulatory changes.

5. Conduct Behavioral, Sales & Cognitive Skills Training

- Develop and facilitate programs focused on behavioral competencies, sales strategies, and cognitive skills.

- Foster a culture of continuous learning across all levels.

6. Manage Induction Programs

- Lead onboarding and induction programs to support seamless integration of new hires.

- Communicate company policies, culture, and job expectations effectively.

7. Support Performance Improvement

- Identify underperforming employees and design personalized training plans.

- Track progress and provide coaching or mentoring support as required.

8. Evaluate Training Effectiveness

- Use feedback tools, assessments, and performance metrics to measure training impact.

- Present training outcome reports and recommendations to senior management.

Required Skills & Competencies

Functional/Technical Skills

- Deep understanding of financial products: MF, PMS, AIF, etc.

- Strong background in portfolio management and financial planning.

- Expertise in training technologies, instructional design, and adult learning methods.

Behavioral Skills

- Proactive leadership with a customer-first approach.

- Excellent team management, communication, and interpersonal skills.

- Ability to influence and engage cross-functional stakeholders.

Qualifications & Experience

- 510 years of experience in training and development, preferably in the BFSI sector.

- Proven success in designing, delivering, and measuring learning interventions.

- Prior experience in sales or frontline customer engagement is an advantage.

- Certifications such as Train the Trainer, NISM, or related L&D accreditations are preferred.

Key Competencies

- Instructional Design: Ability to create structured, impactful learning material.

- Learning & Development Strategy: Practical understanding of adult learning theories.

- Soft Skills Training: Experience conducting behavioral and cognitive skills workshops.