Rathi - Sales Manager

Key Responsibilities:.

- Lead and manage a team of inside sales executives to achieve daily, weekly, and monthly sales targets.

- Monitor team performance and provide regular feedback and coaching.

- Conduct daily team huddles, sales training, and motivational sessions.

- Handle escalated customer queries and ensure high customer satisfaction.

- Track and analyze sales metrics to identify areas of improvement.

- Prepare and present regular reports to the management on team performance.

- Collaborate with marketing and product teams to align on lead generation strategies.

- Ensure adherence to company sales processes, policies, and compliance guidelines.

- Maintain a strong pipeline of prospects and manage CRM tools efficiently.

Requirements:.

- Graduate in any stream (MBA/PGDM preferred).

- Minimum 5 years of inside sales experience, with at least 2 year in a team lead/supervisory role.

- Proven track record of achieving sales targets.

- Excellent communication, interpersonal, and leadership skills.

- Strong analytical and problem-solving abilities.

- Familiarity with CRM software and MS Office tools.

- Ability to work in a fast-paced and target-driven environment.

What We Offer:.

- Competitive salary with performance-based incentives.

- Opportunity to grow within a leading call center.

- Supportive work environment with regular training and development.

- Recognition and rewards for top performers