Rathi - Manager - Collections

Key Responsibilities:

- Hard Bucket Collections Management

- Efficiently manage hard bucket collections for SME LAP (Secured Loan Against Property) accounts.

- Portfolio Handling

- Ensure effective collections from the assigned portfolio with the goal of reducing delinquency and minimizing NPAs.

- Legal Recovery Actions

Handle legal proceedings including:

- Section 138 (Cheque Bounce)

- Arbitration

- SARFAESI Act (Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest)

- NPA Resolution Focus

- Drive initiatives to resolve NPAs and recover dues from default accounts.

- Bucket Flow Control

- Prevent accounts from flowing into higher delinquency buckets by focused follow-up and recovery efforts.

- Field Visits & Execution Conduct timely field visits to assess customer situations and ensure ground-level recovery actions.

- Cross-Functional Collaboration - Coordinate closely with the Sales, Operations, and Legal Teams to ensure effective and timely resolutions.

Qualifications & Requirements:

- Experience: 5+ years in collections with a focus on secured loans, particularly SME LAP.

- Knowledge of Legal Procedures in loan recovery is essential.

- Strong interpersonal and negotiation skills.

- Willingness to conduct field visits as needed.