Quantum - Product Operations Specialist

Job Details:

Description:

About Quantum:

Role Overview:

- To further enhance our operational efficiency, we are hiring a dedicated Product Operations Specialist based in Bangalore, India. This role will support product management and product marketing teams by handling critical operational tasks.

Key Responsibilities:

- Administer and manage internal tools used by the product management and marketing teams, ensuring tools are effectively utilized and maintained.

Marketing Operations:

- Coordinate, schedule, and manage webinars, ensuring seamless logistics and content alignment.
Draft, schedule, and distribute marketing announcements and email campaigns, ensuring alignment with Quantums brand and messaging guidelines.

Data Analysis:

- Analyse product and marketing data to provide actionable insights and support strategic decision-making.

- Regularly generate and share performance reports and insights with stakeholders.

User Feedback Management:

- Collect, analyze, and summarize user feedback, highlighting key trends and actionable recommendations.

- Work closely with product teams to ensure feedback is incorporated into product improvements.

Content Coordination:

- Collaborate with product marketing teams to support the creation and distribution of product collateral, datasheets, presentations, and other marketing assets.

Process Optimization:

- Develop and implement standard operating procedures (SOPs) for recurring tasks to enhance efficiency and scalability.

Requirements/Qualifications:

- 3+ years of experience in operations, product operations, or marketing operations, preferably within technology-focused industries.

- Strong analytical and organizational skills, capable of managing multiple tasks simultaneously and meeting tight deadlines.

- Proficient in using productivity, analytical, and collaboration tools (e.g., Microsoft Office, Salesforce, Jira, Excel, or similar).

- Exceptional written and verbal communication skills, with a keen eye for detail and accuracy.

- Ability to work effectively with global teams across multiple time zones, demonstrating cultural awareness and flexibility.

Desired Skills:

- Familiarity with webinar platforms, email marketing tools, and data analysis methodologies.

- Comfortable working independently and proactively identifying opportunities to streamline operations.

If you're organized, analytical, detail-oriented, and passionate about driving operational excellence, we invite you to join Quantum and help us streamline our global product operations.