QualityKiosk Technologies - Business Analyst - Order Management

About the job:

Total Exp : 4 to 6 yrs

Job Location : Mumbai (work from client location)

Notice Period : 0 to 15 days only

Mandatory skills - Business Analyst and Order Management / CRM

Key Responsibilities:

- Requirements Elicitation & Analysis: Proactively engage with stakeholders to elicit, analyze, and document functional requirements.

- This includes working at a "ground level" to understand and extract the true needs of the business, as well as challenging assumptions and questioning existing processes.

- System Design & Implementation: Drive the end-to-end system development lifecycle for the new QA system.

- Given the team's limited knowledge of Quality Engineering (QE), the BA will be responsible for guiding the process and translating business needs into clear, actionable requirements for the development team.

- Order to Cash (O2C) Expertise: Provide functional expertise in the Order to Cash process, including Order Management.

- The BA must be able to translate business needs into system requirements for this critical module.

- Testing & Quality Assurance: Lead the test planning and strategy, ensuring a robust approach to quality.

- This includes defining test scenarios, coordinating User Acceptance Testing (UAT), and ensuring that requirements are tested from the initial documentation through to user acceptance.

- The BA should be adept at creating comprehensive requirement-to-user-acceptance scenarios.

- Project Execution & Leadership: Serve as a self-driven, independent contributor who can own the execution of project tasks.

- The BA will be required to work from the office premises and take the initiative to drive the project forward independently, ensuring all milestones are met.

Required Skills & Experience:

- Proven experience as a Business Analyst, particularly in a manufacturing or similar industry (non-IT company).

- Deep functional knowledge of the Order to Cash process, including Order Management.

- Strong analytical skills with a logical, questioning attitude and the ability to challenge stakeholders constructively.

- Excellent communication and documentation skills.

- Experience in test planning, test strategy, and leading UAT sessions.

- Ability to work independently and drive projects with minimal supervision