QnQ Healthcare - Community Manager

JD - Community Manager.

Experience: 2 to 5 years.

Location: Full-time, on-site at our office location (Villupuram).

Position Overview

- We are looking for a seasoned Community Manager with 2-5 years of experience to oversee. and strengthen our online and offline community engagement initiatives.

- The ideal candidate will demonstrate a proven ability to engage diverse audiences, foster relationships, and implement community strategies tailored to specific goals.

Key Responsibilities:

- Community Engagement & Relationship Building.

-Actively engage with community members through various platforms (social media, forums, blogs, newsletters).

- Serve as the main point of contact for community inquiries, feedback, and discussions.

- Build and nurture relationships with brand advocates, influencers, and key stakeholders.

- Content Strategy & Management.

- Develop and execute a robust content strategy tailored to community needs.

- Create, curate, and publish engaging content, such as blog posts, FAQs, social media updates, and newsletters.

- Ensure consistency in messaging, tone, and brand voice across all community channels Campaigns, Events, & Initiatives.

- Organize and manage community-focused events, including webinars, AMAs, and social media campaigns.

- Drive participation in contests, challenges, and special initiatives to boost engagement and visibility.

- Collaborate with the marketing team to align community efforts with broader campaigns.

- Moderation & Conflict Resolution.

- Monitor community interactions to ensure compliance with guidelines and maintain a safe, respectful environment.

- Address conflicts, disputes, or negative sentiment diplomatically and professionally.