Senior Manager - Business Development
Responsibilities:
- Work with the various competencies and lead relationship partner to identify and build new client relationships as well as drive growth in existing relationships between PwC and the client to deliver opportunities and profitable revenue growth.
- This includes the conducting and sharing the outputs of client feedback.
- Be the conduit of the account management team and different teams in the firm, driving broader and deeper relationships across the account, and supporting the conversion of strategic opportunities, delivering One Firm to the client.
- Ensuring all account fundamentals are in place, to drive sustainable growth for the business.
- Support the lead relationship partner in building high performing teams of partners and staff around their clients, sharing the knowledge and understanding of the client both in the account management team but also across the wider firm as required.
- Have a deep understanding of client's priorities and strategies.
- Co-create and implement effective account strategies including relationship mapping, management of opportunity pipeline and generation of investment plans.
- Bringing discipline, structure, and support to account management teams through management information, market insight, knowledge sharing and meeting preparation.
- Working right across the pursuit process to inform, support, challenge and inspire their account teams to spot, develop and convert a pipeline of opportunities.
- Supporting the Firm's one firm sales and marketing strategy, drawing on Sales and Marketing colleagues to deliver aspects where required.
- Identify opportunities in new areas, helping to drive the proposal process as appropriate.
- Ensure account infrastructure is in place and functioning appropriately - eg account team meetings; opportunity tracking and revenue reporting; client events/regular touch points; follow up on opportunities
- Manages ongoing client feedback process
- Designs/manages delivery of the client planning workshops
- Follow up on opportunities with clients to ensure proposals are submitted on time; appropriate expertise is being deployed and deadlines are being met
- Acts as a central point of contact for the account team, helping the team across the region engage with the client in strategically defined areas; supports effective communication across the account team - e.g. through developing account communications, newsletters, value report etc.
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