Proposal Manager - ITeS

Position Title : Proposal Manager - ITES

Location : Pune (Hybrid/On-site)

Experience : 8-10+ years

Industry : ITES (Information Technology Enabled Services)

Client Focus : Global (International)

Role Overview:

We are seeking a dynamic and detail-oriented Proposal Manager to lead and manage the end-to-end proposal lifecycle-including RFPs, RFIs, RFQs, and competitive bids-for global clients in the ITES domain. This role requires excellent communication, client-facing, and strategic writing skills, along with a strong understanding of service delivery models and pricing in IT/ITES.

Key Responsibilities:

- Lead the full lifecycle of RFP, RFQ, RFI, and bidding processes for international clients across ITES verticals.

- Analyze client requirements, develop winning strategies, and craft persuasive proposal responses tailored to global standards.

- Collaborate with cross-functional teams including sales, operations, delivery, finance, legal, and subject matter experts to build robust and compliant responses.

- Drive proposal planning and timelines; assign responsibilities, review inputs, and ensure timely submissions.

- Develop and maintain a repository of proposal templates, case studies, project references, and reusable content.

- Present pitch decks and proposals to international stakeholders, confidently representing solution capabilities and differentiators.

- Maintain thorough understanding of company offerings, business models, and pricing strategies to align proposals with business objectives.

- Track bid success rates, maintain dashboards, and continuously improve proposal quality based on feedback and win/loss analysis.

Required Skills & Experience:

- 8-10+ years of experience in proposal/bid management within ITES or IT industry.

- Proven track record of managing large-scale international RFPs/RFQs, preferably for US/UK/Europe clients.

- Excellent communication, writing, and storytelling skills with the ability to tailor messages for technical and non-technical audiences.

- Strong understanding of delivery models in BPO/ITES, pricing structures, and service-level agreements (SLAs).

- Proficiency in tools like MS Office Suite, SharePoint, and any bid management or CRM tools (e.g., Salesforce, RFPIO, Loopio).

- Experience in pitching to international clients, attending pre-bid meetings, and supporting sales in client discussions.

- Ability to manage multiple proposals simultaneously with strong attention to detail and timelines.

Preferred Qualifications:

- Bachelor's or Master's degree in Business, IT, Communications, or related field.

- APMP Certification (preferred, not mandatory).

- Experience working with global delivery models.