Prontosys - Manager - Social Media

Position Overview:

We are seeking an experienced Social Media Manager who comes from a digital agency background and has successfully managed international clients across industries. The ideal candidate should be highly creative, data-savvy, and capable of building, executing, and optimizing multi-platform social media strategies that drive brand awareness, engagement, and conversions.

Key responsibilities:

Strategy & Planning:

- Develop and execute tailored social media strategies for international clients (US, UK, UAE, etc.)

- Align social media efforts with broader digital marketing and business goals

- Stay current with social media trends, tools, best practices, and platform updates

Client Management:

- Serve as the lead point of contact for social media services with international clients

- Conduct regular client meetings, strategy sessions, and performance reviews

Content & Campaigns:

- Create and oversee content calendars, campaign planning, and creative direction

- Collaborate with design and content teams to produce engaging visuals and copy

- Manage campaigns across platforms (Instagram, Facebook, LinkedIn, YouTube, etc.)

Community Management:

- Monitor and manage brand presence, audience interactions, and sentiment

- Engage with communities, respond to comments/messages, and maintain brand tone

- Handle reputation management and escalate issues as needed

Analytics & Reporting:

- Track performance using tools like Meta Business Suite, LinkedIn Analytics, Sprout Social, or similar

- Generate and present detailed monthly/quarterly reports with insights and recommendations

- Use data to optimize content strategy, ad performance, and audience targeting

Requirements:

- Master's or Bachelor's in any related field.

- 35 years of experience in social media marketing, with at least 2 years in an agency role

- Proven experience managing international client accounts and diverse industries (eCommerce, Tech, Real Estate, Healthcare, etc.)

- In-depth knowledge of platform algorithms, advertising, and analytics tools

- Strong understanding of paid vs organic strategies across platforms

- Excellent written and verbal communication skills, with a creative eye for content

Preferred Qualification:

- Experience with global tools like Hootsuite, Sprout Social, Buffer, Meta Ads Manager, LinkedIn Campaign Manager, etc.

- Basic graphic design skills (Canva, Adobe Creative Suite)

- Certification in Social Media Marketing, Facebook Blueprint, or HubSpot is an advantage

What we offer:

- Work with leading international brands across industries

- A collaborative and fast-paced agency environment

- Performance-based growth opportunities